Nectar Services Corp, founded in 2016 and headquartered in Farmingdale (New York) – USA, is a global market leader in providing the most comprehensive monitoring and diagnostics software solution for Unified Communication services, enables IT and operation organizations to proactively ensure the end-user experience. Nectar provides monitoring and diagnostics for millions of enterprise endpoints to over 1,200 enterprises in over 86 countries—including some of the largest global banking, search engine, service provider, healthcare, and manufacturing organizations in the world.
Since her founding Nectar has been committed to delivering market-leading software solutions that empower our partners and customers to dramatically improve management, visibility, and service delivery across global and enterprise converged Voice-over-IP (VoIP), SIP and MPLS networks. With a rapidly changing landscape, organizations are facing new operational challenges, increased complexity, interdependencies, and a failing eco-system of technologies to support newly converged networks
Nectar’s Unified Communications Management Platform (UCMP) is revolutionizing how enterprise businesses and service providers manage their voice, video, and web collaboration applications, systems, and networks.
Nectar’s architecture-based, vendor-agnostic approach provides a holistic infrastructure for inventory, monitoring, alarming, root-cause-analysis, capacity, and performance management across global IP communications systems. And UCMP enables both remediation and remote programming support to ensure a truly seamless, quality user experience.
Whether your UC environment leverages Microsoft Skype for Business/Lync, Cisco, Avaya, or other platform technologies, UCMP can bring clarity to your business processes and complex UC interdependencies via centralized, cross-platform management and monitoring. At the same time, you’ll have real-time visibility into each UC user’s experience and actionable performance information for faster resolution of service issues.
The Unified Communications Management Platform (UCMP) architecture is comprised of four components, built from the ground up, to accommodate diverse business units.